ABOUT THE CR2I

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Contact Details

Fifth House Group serves clients globally through our two main offices in Ottawa, ON and Vancouver, BC, Canada.

In North America call us toll-free, 9:00 AM to 8:00 PM EST: 1-844-5TH HOUSE (1-844-584-4687)

Email us: connect@fifthhousegroup.com.

The Conflict Response Roles Inventory (CR²I)™

For over a decade, the Conflict Response Roles Inventory (CR²I) ™ has been trusted by thousands of creative individuals, and hundreds of teams and organizations around the world to:

  • improve working relationships
  • reduce stress, and
  • dramatically cut the costs of conflicts that can occur whenever people work together.

Take the CR²I™ now*, or learn how to become an accredited CR2I facilitator. (*NOTE: The online version of the CR²I™ is currently being redeveloped to make the user experience more seamless. Please contact us if you wish to take the hard copy version in the meantime.)

What’s the Conflict Response Roles Inventory (CR²I)™?

The CR²I™ is an online self-assessment tool that will help you better understand yourself, and others, whenever you’re in a conflict with one or more people. It has helped thousands of individuals, and hundreds of teams and organizations since 2005.

The CR²I™ measures how you typically focus on certain values and meet particular needs when in conflict.

These dimensions can vary greatly from person to person, but general patterns emerge in each of five basic conflict response roles: Loner, Decision-Maker, Moderator, Diplomat, or Friend. A Loner’s response to conflict, for example, is very different to that of a Moderator. When they’re in a conflict together, the interaction can be unnecessarily painful or stressful for both. This is true for all five roles. How they interact is one of the factors that can needlessly complicate and intensify conflict.

WHY USE IT?

Using the CR²I™ to examine your attitudes, behaviors, strategies, and needs will enable you to develop a deeper and clearer understanding of what happens internally when you’re in conflict. It will help you understand “who” you become in those situations, and why. This data will help you to make the necessary adjustments so that conflict situations are prevented, or managed more skillfully, and sooner.

How Does it Work?

The CR²I™ takes about 15-20 minutes to complete. We recommend that you do it in a single sitting, since your answers may be influenced by recent events. We also recommend answering with your first “gut” reaction, to avoid overthinking your responses. There is no “right” or “wrong” answer, only responses that are more or less true for you as an individual.

The test is comprised of two sections, each with 30 multiple choice questions. The first set asks you to select the response that is most representative of you in typical conflict situations. The second set of 30 questions asks you to rate, on a 5-point scale, how much you agree or disagree with given statements, based on how you normally think and feel in conflict.

Once both parts are complete, you will be given a set of scores ranking each of the five conflict response roles according to your preference or natural comfort level, as determined by the test. You will also be emailed your scores along with a booklet describing each of the five conflict response roles in detail, and explaining how they interact so you can use the information to mitigate the unpleasant effects of any current or future conflicts.

Download a free sample booklet here.

Benefits

Since 2005, the Conflict Response Roles Inventory has helped thousands of individuals, and hundreds of creative teams and organizations. Improving your creative collaborations can reduce stress, save you time, and recover lost productivity.

When you take the CR²I™, your scores will identify your default and backup conflict response roles. You’ll receive a free booklet explaining what occurs internally when you’re in conflict, and what happens between you and other people in their roles. You’ll discover what makes them tick, and how to deal with them more effectively based on what you’ll learn.

You can also learn how to become an accredited CR2I™ facilitator for your clients, team or organization.